Alegria now ships from within the US

Shipping, Return, and Exchanges Online

SHIPPING

At Alegria Wigs, we take great care in packaging and shipping your luxury wig to ensure it arrives in pristine condition.

  • Processing Time: Orders are typically processed within 3–5 business days.
  • Shipping Time: Delivery times will vary depending on your location and the shipping method selected at checkout.
  • You will receive a tracking number once your order has been shipped.

Please ensure that all shipping information is entered correctly. Alegria Wigs is not responsible for packages that are lost or delayed due to incorrect addresses or carrier issues. If your package is lost or stolen after shipment, please contact the carrier directly.

RETURNS

Returns are accepted within 7 days from the delivery date, provided the wig is in its original, untouched condition.

Returned items must not be altered in any way. This includes:

  • No cutting or tampering with the lace front or any part of the wig
  • No coloring, dyeing, or chemical processing
  • All original tags and labels must be attached
  • The wig must be returned in its original packaging
  • The wig must be in perfect, unused, and sellable condition

Alegria Wigs will be the sole arbiter in determining whether a returned wig meets these conditions. We reserve the right to refuse any return that does not comply with our policy.

Please note:

  • Shipping costs are non-refundable (this includes both original and return shipping).
  • Alegria Wigs does not assume responsibility for lost, stolen, or damaged return shipments. We recommend using a trackable and insured shipping method.

If the return is approved, a full refund for the item (excluding shipping) will be issued. Refunds may take 5–7 business days after the return is received and inspected.

EXCHANGES**

We are happy to assist with exchanges, provided the wig meets all return conditions listed above.

To begin the exchange process, you must contact our concierge team so we can help you select a suitable replacement.

Please contact us at:
Phone: 514-549-6223
Email: alegriawigs@gmail.com

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